Motorhome and Caravan Servicing

Our on-site workshop is fully equipped and staffed with experienced technicians who can undertake anything from a routine service to major insurance work.

We are approved by the National Caravan council and recognised as a company who invest heavily in staff training. Our dedicated team is fully factory trained, having attended a variety of courses from all the major manufacturers.

This serves to enhance our already enviable reputation for customer service, which is why the vast majority of our satisfied customers return to us year after year for their servicing and maintenance needs.

To keep your Motorhome in peak condition we recommend the living area is inspected annually. Our inspection consists of a 75 point check which includes Gas, electric systems, plumbing and a comprehensive damp check.

Warranty Work

The workshops at Continental Motorhomes are an Approved Motorhome Warranty Repair Centre for Autotrail, Chausson, Tribute, LMC and Swift Group. As authorised repairers for these manufacturers we can provide a full Warranty backed repair facility with access to genuine parts and support.

Parts and Accessories

We have an extensive parts department and have access to Genuine Parts from Autotrail, Tribute, Chausson, LMC and Swift Group If we don’t stock what you need we will order it direct for you.. We also supply and fit Awnings, Satellite TV Systems, Status TV Aerials, Bike Racks, Solar Panels, full audio systems and Alarms. We are an approved service and fitting centre for Alko, Thetford and Truma products, offering customers old and new a one-stop service.

Looking after you

All our staff, from administration, through sales and technical disciplines work together to ensure that our satisfied customers experience total satisfaction from the moment they buy and for for years after they have purchased their Motorhome. Our management team works constantly strives to deliver the highest level of care to all of our customers.

Certification and Standards

The Approved Workshop Scheme (AWS) is operated by the National Caravan Council, the Caravan Club and the Camping and Caravanning Club and is designed to secure the highest levels of service standards are delivered by participating workshops and mobile engineers.

A focus of the AWS scheme is to ensure that engineers are able to demonstrate their competence to service caravans and motorhomes to the desired standard. These standards of service have been established to promote the caravan industries professionalism towards caravan owners and protect engineer’s health and safety.

To be in the AWS scheme, participating workshops and mobile engineers have to meet the minimum competence requirements set by the AWS scheme. SkillsActive Caravan Industry Training support members and applicants of the Approved Workshop Scheme (AWS) by providing the necessary training and certification in the following three criteria.

• ACoPs Gas Competence Certificate
• CITO Electrical Competence Certificate
• City & Guilds in Caravan Service Engineering

At present, the AWS scheme require a minimum percentage of an individual workshop to have these qualifications prior to joining the scheme. With the exception of the busy summer periods, Electrical and Gas courses are delivered throughout the year. The City and Guilds practical assessments are now conducted on a rolling basis throughout the year, with two written assessment periods in March and November in order to help workshops and mobile engineers through the entry requirements as quickly as possible.

Practical assessments for the City & Guilds must be taken in a suitable workshop. We are therefore reliant upon the goodwill of workshops to host the assessments for their own engineers and external engineers who are unable to take their exam in their own workshop. Workshops who are able to host the assessments will significantly aid the speed in which we are able to process their candidate’s assessments. We do ask those workshops and mobile engineers unable to host to be patient in finding host workshops and to be as flexible as possible when a date and venue are found for them.